Terms and conditions

Introduction

These Terms and Conditions ("Terms") govern your use of our online casino services, including access to our website, mobile application, and other platforms (collectively, the "Services"). By registering an account, making a deposit, or using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Account Registration

• Eligibility: You must be at least 18 years old (or the minimum legal age in your jurisdiction) to register an account with us.
• KYC and Verification Requirements: We may request identification verification to comply with anti-money laundering policies and regulations. Failure to provide required documentation may result in account closure or denial of withdrawals.
• Responsibility for Account Security: You are solely responsible for maintaining the confidentiality and security of your login credentials.

Deposits and Withdrawals

• Accepted Payment Methods: Credit cards, e-wallets, vouchers, and cryptocurrencies.
• Minimum and Maximum Limits: Deposits/withdrawals must meet minimums of $20/$100 and may not exceed $5,000/$10,000 per day/week, respectively.
• Processing Times and Fees: Deposits are processed instantly. Withdrawals take 1–5 business days for bank transfers and up to 30 minutes for cryptocurrencies. No fees apply for accepted methods.
• Anti-Money Laundering Policy: We may require additional verification or suspend accounts if suspicious activity is detected.

Bonuses and Promotions

• How Bonuses Are Credited: Welcome bonuses, free spins, and other promotions are credited upon meeting deposit or wagering conditions.
• Wagering Requirements: Bonus funds must meet a 35x wagering requirement before withdrawal.
• Expiry and Abuse Clauses: Bonuses expire after 30 days. Bonus funds may not be used on restricted games or exceed $5 per spin.

Gameplay and Fairness

• RNG Usage: Games use certified Random Number Generators to ensure fairness.
• Game Malfunctions: In the event of malfunction, wagers and winnings may be voided.
• Limits and Responsible Gaming Tools: Deposit, wager, and session limits are available to support responsible play.

Responsible Gambling

• Self-Exclusion Options: Accounts may be self-excluded for a minimum of 6 months by contacting support.
• Deposit, Wager, and Session Limits: Limits can be set to encourage responsible play.
• Help and Support Links: We provide links to third-party organizations offering assistance with problem gambling.

Prohibited Activities

• Bonus Abuse: Any attempt to exploit promotions may result in account closure or forfeiture of winnings.
• Fraud, Collusion, or Manipulation: Cheating, collusion, or manipulation, including the use of bots, is strictly prohibited.
• Use of Bots or Automated Systems: Software or automation to exploit gameplay or systems is forbidden.

Account Suspension and Closure

• Voluntary Account Closure: Users may request closure at any time. Closure may result in forfeiture of pending funds.
• Breach of Terms: Accounts may be suspended or closed without notice for violating these Terms.
• Inactivity and Dormant Accounts: Accounts inactive for extended periods may be deemed dormant and subject to recovery actions.

Privacy and Data Protection

• Information Collected: Personal data (e.g., name, address, payment details) is collected in accordance with our Privacy Policy.
• Use and Storage: Data is securely stored, used as described in the Privacy Policy, and shared only with authorized third-party providers.

Limitation of Liability

• Losses: We are not responsible for losses caused by system errors, malfunctions, or events outside our control.
• System Errors: In the case of technical faults, we reserve the right to void wagers/winnings and implement corrective actions.
• Third-Party Links: We are not liable for the content or availability of external sites linked from our Services.

Amendments and Updates

• Right to Modify: We may amend these Terms at any time without prior notice.
• Notification of Changes: Reasonable efforts will be made to notify users of significant changes. Users are responsible for reviewing Terms regularly.

By continuing to use the Services, you acknowledge that you have read, understood, and accepted these Terms in full. If you do not agree with any provision, please discontinue use of the Services immediately.